My husband past away unexpectedly and I wasn’t prepared for anything other than to follow his wishes to be cremated. A friend gave me the information for Funerals Your Way. I was an emotional wreck and I was amazed at how simple Dana made the process for me.
Dana was thoughtful and considerate and explained everything that would need to be done. The next day Dana sent an email asking to confirm certain information. I couldn’t think clearly and explained to him, that I was having a difficult time. He responded in his email with kind words of support and the following day sent another email asking if I was okay. It was above and beyond what I expected.Elaine M. - June 2018
When my Dad moved to a nursing home, I was asked to designate a Funeral Home/Mortuary in the event needed. Tawanna & Dana reviewed the entire process with me and helped me prepare ahead of time. When the time came, it was so much easier knowing what to expect. They helped oversee all the details to make a difficult event a beautiful memory.Linda H - June 2018
I can’t imagine how hard it is to do what he does everyday and remain so calm, patient and understanding. It takes a special kind of person to handle such sensitive matters… Thank You for everything ! Saralee H - March 2018
The people they have on their team to make sure my husband looked good for viewing did a great job. The staff was patient with me and their pricing was reasonable. On the day of funeral, they were there to make sure everything was done to my satisfaction. I was a mess, but they (and their staff) worked behind the scenes to be sure everything went well for both church service and burial. I will be recommending this company. I was in good hands. Sara K - Feb 2018
I contacted Dana through email. He was very helpful and gave me a straight forward price, no hidden fees. When my father in law passed I called him. The process was smooth. Despite being a holiday they responded quickly and helped us through the process. Everyone we dealt with was so respectful. I was charged not a penny more than what I was told. They will not take advantage of you and truly want to help grieving families. Judith M - Dec 2017
One call to Dana and Tawanna and they met us an hour later (actually leaving a birthday party of a very close friend in hospice care) at their office. Divine intervention for us! They helped with selections and walked us through all the paperwork and decisions from start to finish. Just a few weeks later, an answered call at midnight and it was all set into action. Again, professionalism to the max and a genuine concern and empathy to our needs as a grieving family.
We could not have asked for better and was given above and beyond. We would highly recommend Funerals Your Way to anyone at anytime…day or night. No words could ever express our gratitude. God Bless you. Sept/2017 Debra
I called Funerals Your Way and Dana got back to me within minutes. He reassured me that everything would be taken care of and it was. He listened intently and did exactly what I wanted. No up-sell, no hassles, just compassion. July/2017Roger R.
I didn’t need anything fancy or complicated. I just wanted to deal with the logistics of laying my mother to rest and get back to my family and our grieving. Dana was great. He was open to talk, if I wanted to, but didn’t make me talk more than I wanted. He didn’t keep on the phone longer than I wanted. He didn’t try to up-sell me.
My mother died suddenly and I called at 930am. He coordinated picking up my mother’s body from the home. His guys were on time, even apologizing ahead of time that it was going to take them more than an hour from the time I called due to the holiday weekend.
They were respectful, and went the extra bit to make sure my mother being taken out of her condo building was quick and private. I mean they went out and made sure no one was in the halls and commandeered an elevator before removing her from her residence. Sounds minor, but that was HUGE to my mother’s wishes.
From there Dana met us to go over paperwork. He coordinated fully with my mom’s doctors and literally I had to do nothing but sign for the cremation, and come back and pick her up. No headaches, no extra charges or annoyance to me.
You never know “what” to look for in a mortuary. I would say just call Dana and don’t make it a harder thing than it has to be. His number of 5 star reviews means something in this case. July/2017 Waldo W.
The funeral arrangements were easy and efficient and the burial at sea was absolutely beautiful and exactly what I think he would have wanted and what I envisioned to truly celebrate his life. Feb/2017 Donna
We appreciate all your time and effort in making this time easier on the family Your caring and kindness will be remembered. July/2016 Keating Family
Thank you so much for helping my nephew and sister plan my brother’s farewell and for hosting the memorial event. You did a magnificent job together with Dana, Father Rodgers and the boat crew! We did a Burial at Sea and we could not think of anything to have improved the memorial tribute. This was a great departure from the traditional Chinese customs when saying good bye to our loved ones. But, I can tell you that everyone was so impress and happy that such an event could be lighter and happier. Everyone left with a great sense of peace and feeling that this was the perfect tribute.
Whenever I came to you with concerns, you looked into my eyes and spoke to my ears with calmness, and I knew it was a queue to let my worries go. You were always a step or two ahead with what needed to be done, whether I was aware of it or not. I really appreciate your guidance through the whole process. For without you, it would not have been so beautiful. – Dec/2015 Tuey Family
Funerals your way handled everything I asked. They made suggestions and were very responsive to my calls and requests. They made the loss of my family member a peaceful experience. I would recommend them highly.- Aug/2015 Wing Family
We had an appointment with an unnamed Mortuary and the funeral director never showed up. We were at a loss. It was 3:30 p.m. on a Saturday afternoon when I contacted Funerals Your Way. Dana Parks answered the line and told me that he and his associate, Tawanna would meet us at the office in 45 minutes. What I didn’t know at the time was they were leaving a birthday party for a dear, dying friend who was in hospice care, just to help us.
From the moment we arrived we were treated with the utmost respect and sympathy for our situation. They helped us with all our decision making as well as things that we never even thought about. Everything from the viewing facility to the flowers and the guest book. Without their professionalism, I don’t know what we would have done that day. Unfortunately, my mother passed sooner then we expected and all it took was one call at midnight. Everything was handled, and we had no worries. They respectfully kept their distance but when I looked up, they were there, in the background, and it was a very comforting feeling. They were never intrusive. The level of knowledge and compassion that was displayed to my family was ever so appreciated and will never be forgotten. I would never hesitate to recommend Funerals Your Way, as an option during your time of need. When the time comes for me to pass, I intend on using their burial at sea option.
Thank you Dana and Tawanna for everything. You will always be in my prayers. – Aug/2015 Lewis Family
I also want to let you know that the captain and host at the burial at sea were wonderful. The captain was professional and skilled. He also played great soothing music as we boated out to Coronado and the Hotel Del. The host was also terrific. She was available and inclusive, but not intrusive. She was very sensitive and kind. She invited our participation and accepted our willingness and hesitancy. She did great readings of the materials we had selected. She guided us gently through the ceremony.
The overall experience was quite beautiful and satisfying. I definitely, and without reservation, recommend Funerals Your Way. – July/2015 Day Family
Thank you for your help with the certificates, the urn and logistics. My family was very pleased with the Celtic cross urn and I am really glad we went in that direction. Thank you all from the bottom of my heart for the help, guidance and service. – Feb, 2014 Maureen